We’re excited to share some important enhancements to how emails are managed and delivered within the Mercury Nexus platform. These updates are designed to optimize email performance, boost security, and improve overall reliability, ensuring a seamless communication experience for our users.

What’s New?

1. Integration with Mailgun for Email Delivery
   We are partnering with Mailgun, a leading email delivery service, to manage outbound emails. Mailgun’s advanced capabilities will bring several benefits to the Mercury Nexus platform:
   
   

   • Enhanced Security: Leveraging modern email protocols to ensure secure delivery.
   • Improved Reliability: Faster and more consistent email performance.
   • Scalability: Supporting the platform as it grows and evolves.
     
     

2. Dedicated Domains for Specific Email Types
   To further optimize email management, we are introducing dedicated domains based on the type of email being sent. This structure will enhance email deliverability and improve the clarity of communications:
   
   

   • Transactional Emails (e.g., client confirmations, password resets): Sent from mercury-mail.connective.com.au.
   • Notification Emails (e.g., system updates, alerts): Sent from mercury-notification.connective.com.au.
   • Bulk/Marketing Emails (e.g., newsletters, promotional messages): Sent from mercury-marketing.connective.com.au.

How These Enhancements Benefit You

• Reliable Email Delivery: With dedicated domains, emails are tailored for their specific purpose, ensuring they reach recipients more effectively.
• Strong Domain Reputation: Separating email types enhances domain reputation, which helps keep important messages out of spam folders.
• Secure and Scalable Service: Mailgun’s advanced infrastructure ensures that email communications are secure, dependable, and ready to support our evolving platform.

What to Expect

These changes are being rolled out in the coming weeks, with no disruption to your experience. All updates are designed to work seamlessly in the background, ensuring you continue to benefit from Mercury Nexus without any extra steps.

We’re committed to continuously improving the Mercury Nexus platform to support brokers with the best tools and technologies available. These email enhancements are another step forward in delivering exceptional service.

If you have any questions or need further information, our support team is here to help.

Mercury Nexus Product and IT Team