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new feature
3 years ago

Locate accreditations in seconds

You can now view your broker accreditations from an Opportunity.  

When a broker is added as the advisor to an Opportunity, lender accreditations can be viewed by selecting the drop down to the right of the name. 


Avatar of authorCara Anderson
Fix
3 years ago

Locate business addresses and numbers with ease

You can now quickly find business details from your Opportunity.

The Contacts tab, located in the sub menu on the left, will now display a company contact card containing the business address and phone number.

We're continually improving Mercury Nexus to save you time and make running your business smoother. 

Avatar of authorCara Anderson
Improvement
3 years ago

Send text messages to multiple numbers

You can now send the same SMS text message to multiple numbers from within Mercury Nexus.

When you process a SMS auto action, simply add the additional phone numbers you wish to send the message to, separating each with a semi colon. 

Your message will be sent to all the numbers listed. 

Avatar of authorCara Anderson
Fix
3 years ago

Personalise your Mercury Nexus view

You can now personalise your Mercury Nexus view and move columns to the order that suits you best. Mercury Nexus now automatically remember these preferences the next time you visit. 

This is just another example of how Mercury Nexus saves you time and allows you to work the way you want to.

Avatar of authorCara Anderson
Announcement
3 years ago

Changes to design and distribution obligations (DDO)

From 5 October 2021, the design and distribution obligations (DDO) came into effect.

ACL holders and Connective credit representatives will need to notify Connective if they receive a customer complaint relating to a lender’s product.

Notify Connective of a product complaint here -  https://learnmore.connective.com.au/lender-product-complaints/

Learn more about DDO here - https://support.connective.com.au/hc/en-us/articles/4406171013401-Design-and-Distribution-Obligations

Avatar of authorCara Anderson
Announcement
3 years ago

Insurance referrals must go via Mercury Nexus from 5 October

There are reforms to anti-hawking legislation coming into play on 5 October 2021, which will change how you refer Allianz insurance to your clients.  

What’s changing? 

Insurance providers are prohibited from offering financial products to consumers during unsolicited meetings or phone calls. 

Allianz will now need the express consent from your client prior to you referring them. 

Find out more

What does this mean for you?  

You must refer Allianz insurance via Mercury Nexus and gain explicit consent from the client.  

How to refer insurance via Mercury Nexus? 

Mercury Nexus makes this super easy to embed as part of your process.  

Click on the ‘Insurance’ dropdown in your client 'Opportunity’ record, select ‘Allianz’. 

Graphical user interface, application

Description automatically generated
You’ll be prompted to read a statement to your client and tick the check box once you’ve gained consent.  

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Find out more

If you have questions reach out to your BSM. 



Avatar of authorCara Anderson
new feature
3 years ago

Consent to Credit Check

Great time-saving news!

We've added a new Needs Analysis that includes a consent to credit check. Now when you choose a questionnaire you will have the option to pick the existing Needs Analysis, or one with the consent to run a credit check

This will streamline your initial interactions with clients and save you the hassle of having to send a seperate consent form, ultimately freeing up your time. 

Avatar of authorCara Anderson
did you know
3 years ago

Using spellcheck in Mercury Nexus

Did you know your web browser has a built in spellcheck?

You can activate this in Google Chrome by right clicking your mouse and selecting spellcheck.

Misspelled words will now appear underlined with a wavy red line, and you can easily select the correct spelling by right clicking over the error.

Avatar of authorCara Anderson
Announcement
3 years ago

We're listening to our users - CRM has a new look!

You've probably noticed that the CRM has a new look. These small but significant updates are in response to the feedback we've received from users around the look and feel of the platform, and they go a long way towards making Mercury Nexus easy to navigate, easier to read and bring a sense of completeness to the CRM.


We're focussing on the Commissions app next. With some more substantial updates to bring it in line with the rest of the platform and make it a whole lot more user-friendly.

Watch this space!
Avatar of authorCara Anderson
new feature
3 years ago

Good news! Mercury Nexus now integrates directly with Loanapp.

You can now lodge applications to Loanapp directly from Mercury Nexus. This means all your loan applications can be managed from the one place.

Loanapp is used to lodge applications to: 
  • 86 400
  • ANZ
  • Better Mortgage Manager
  • Connective Essentials
  • CitiBank
  • La Trobe Financial
  • P&N Bank
  • RedZed
Please note, any applications that were created in M5 and launched into Loanapp will need to be completed in M5. However, if you have created an application and it has not yet been submitted to Loanapp, then you can open in Nexus and pick up where you left off.

Visit the Connective Wiki to learn more about this new Nexus Feature.

Avatar of authorCara Anderson