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new feature
2 years ago

NEW Link to opportunity feature in the Analytics app

We’ve listened to your feedback, and added a new feature into the Opportunity report in the Analytics App. All data tables now have a ‘link to opportunity’ button. This means you can go directly to the opportunity record from the Analytics app table.

Further information on the Analytics app can be found via the Connective Wiki.

Avatar of authorPareeya P
new featureImprovementRoadmap
2 years ago

NEW and improved Client Centre available soon!

We’ve listened to your feedback. A brand new Client Centre will be available soon, that simplifies the home loan application process for your clients.

Using the latest design thinking practices, the new Client Centre is straight forward and easy to understand – with no industry jargon. Featuring a simple home screen to track progress and bite-sized sections, so clients can focus on one set of information at a time without feeling overwhelmed.

Keep an eye out on Nexus News and your emails for further information over the next week.

In the meantime, if you have any questions, reach out to your Broker Support Manager, or the Mercury Helpdesk.


Avatar of authorPareeya P
Announcement
2 years ago

Planned maintenance this Thursday

As part of our commitment to continually improving Mercury Nexus, we will be undertaking planned maintenance this Thursday night (27 October).

From 9:00pm – 12:00am (AEDT) the following services will be unavailable:

  • Word Online
  • Redaction Service
  • Delayed Email/ SMS Sending

Please note. Any emails or SMS messages you attempt to send during this period, will queue and automatically send after the maintenance has completed.

We apologise for any inconvenience this causes.

Avatar of authorPareeya P
new feature
2 years ago

Take the guesswork out with the NEW Analytics App


You spend a lot of time wondering how your business is performing. Now you can get visibility of your business in a way you’ve never seen before, with our brand-new Analytics App. Partner level access required.


There are currently three reports, and more reports being released in the coming weeks. The first three reports are the: 

Application & Settlement Report – Monitor your application and settlement volumes to drive improvement.
Commissions Report – Take a deeper look at your commissions, arrears, discharges and portfolio size to track the overall health and strength of your business.
Opportunity Report – Review lead generation, opportunity conversions and the average time an opportunity is at each status to easily identify growth areas.

Get started and use the app to:

  • Benchmark your conversion rates against other Connective brokers.
  • Quantify in dollar terms what every 1% improvement means for your business. 
  • See how your business and broker settlements rank against others within your state and nationally.

You can find the analytics app on your Mercury Dashboard. Details on how to access and use each Analytics report can be found via the Connective Wiki.


Avatar of authorPareeya P
Roadmap
2 years ago

See what's coming soon to Mercury Nexus!

Each month we will share the new features and improvements coming to Mercury Nexus. Keep an eye out, we have some exciting things on the way!


Avatar of authorPareeya P
Improvement
2 years ago

Easy Borrowing Capacity Calculator Guides

The borrowing capacity calculator is a powerful tool to help you easily calculate how much your client can afford to borrow and which lenders will service them.

We've created some simple guides in the Connective Wiki to help you make the most of the Borrowing Capacity Calculator, including:

  • Completing a Borrowing Capacity Calculation
  • Understanding the Borrowing Capacity Calculator
  • Understanding Servicing Results
Avatar of authorCara Anderson
Announcement
2 years ago

Planned maintenance - Tomorrow

As part of our commitment to continually improving Mercury Nexus we will be undertaking planned maintenance this Thursday (August 25) night.

From 8:30pm – 10:00pm the following services will be unavailable:

  • Word Online
  • Redaction Service
  • Delayed Email/ SMS Sending

Please note. Any email or SMS messages you attempt to send during this period, will queue and automatically send after the maintenance has completed.

We apologise for any inconvenience this causes.

Avatar of authorCara Anderson
new feature
2 years ago

Loan Requested now editable in the Borrowing Capacity Calculator

You can now edit the Loan Requested field in the Borrowing Capacity Calculator which adjusts the LVR field. There’s also a new field in the borrowing capacity calculator – Total Security. 

This field shows a total dollar amount of assets used as security. If you have one security, this field is editable and if you have multiple securities, the total security value will appear in this field for you. To add an asset to the total security amount, tick the ‘Use as Security’ field.

We’ve also removed a step in the calculation process. If you tick ‘Use as security’ for an asset, the clearing field will automatically be ticked and hidden from view as the calculator assumes assets that will be used as securities will automatically be refinanced as part of the application.

You’ll also enjoy the updates we have made to the calculator layout – including a larger area to show the lender information and clearer servicing statuses.

You can learn more about these new Borrowing Capacity Calculator features in the Connective Wiki.

Avatar of authorCara Anderson
new feature
2 years ago

Override Product Rates

You can now override the product rate to change the assessment rates within the Borrowing Capacity Calculator. This update allows you to ensure your clients match the lender criteria within a certain rate.  

To change the product rate: 

  1. Double click on the product rate you would like to edit 
  2. Type in the new rate and click out of the cell 
  3. You will see the new rate appear and the word edited next to it so you can tell which rates have been changed 
  4. The assessment rate and all the new loan figures will appear based on the new rate 

Want to go back to the original lender rates? Click on Revert Rate Overrides and all the rates will convert back.

 

Avatar of authorCara Anderson
Announcement
2 years ago

Borrowing capacity updates - Connective Select and Suncorp now included

Great news - we've released another two lenders into our Nexus Servicing Engine.

Our Connective Select and Suncorp lender-specific calculators are now live in Mercury Nexus. As well as greater accuracy, you can now access the DTI and policy and servicing status at a glance. Learn more here.

Connective Select and Suncorp joins ANZ, AMP, ING, Connective Essentials, Bank of Melbourne, CBA, Westpac, NAB, Macquarie, Bankwest and St George Bank. We will continue to update you as more lenders become available.

Avatar of authorCara Anderson