We’d like to acknowledge the recent Mercury Nexus service disruptions.

We have identified the issue and our team is working on resolving the underlying cause as their highest priority. We are committed to providing you with the high-quality service you expect from us, and are taking every necessary step to strengthen the stability of the platform.

We understand the inconvenience this may have caused you and sincerely apologise for any disruptions to your operations.

During this time, we appreciate your patience and understanding. If you have any urgent concerns or require assistance, please do not hesitate to reach out to our Helpdesk team via the Helpdesk chat or  helpdesk@connective.com.au . We will keep you updated on the progress of the resolution