New Mandatory Fields for Payee Accounts in the Commissions App
We are introducing two new mandatory fields for all Payee accounts in the Commissions App: Phone Number and Email Address. These fields must be correctly set by you for your Payees, as they will soon be required to receive a One-Time Passcode (OTP) to log in and access their commission statements.
This update aligns with Connective’s commitment to enhancing security and protecting financial records.
To ensure that multi-factor authentication (MFA) and other communications are functional, you must now provide an email address and phone number when adding or editing a Payee account.
Key Enhancements:
- Email Address: Must be entered in a valid email format and is required before saving the Payee record.
- Phone Number: Is required before saving the Payee record.
- Existing Payee Records: If you open an existing Payee record, you will not be able to save it unless both the email and phone number fields are populated.
Impact on Commissions App > Manage Payees > Edit/Add New Payee
- These new fields will now appear in the Payee record form.
- You must enter a valid email address and phone number before saving the record.
- If either field is missing, you will be prevented from saving changes.
- This ensures that Payees have the necessary details set up for secure login via OTP verification.
Benefits of This Enhancement
- Increased Security: Strengthens the login process with OTP verification.
- Improved Future Communication: Ensures Payees receive important notifications regarding their commissions.
- Compliance with Best Practices: Aligns with Connective’s security standards for financial data protection.
You should review your existing Payee records and ensure that valid phone numbers and email addresses are provided for each Payee.
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Mercury Product Team